7 Step Identification Process

The staff at Friends Forever provides makes every effort to provide our clients with the highest quality of service in their time of need. We are often asked, “How do I know the cremains I am getting are actually my pet?” This is an excellent question and one that we are happy to answer for you. In order to ensure that our clients do, in fact, receive their own pet’s cremains we have instituted a comprehensive seven step identification process. The identification process is as follows:

Step One:

Once we have been scheduled to pick up your family pet, we immediately provide a cremation ID number on a stainless steel ID tag and then write it on your paperwork.

Step Two:

Upon arrival to your home or veterinary clinic, our staff member will place the cremation tag with your pet and confirm the information on our paperwork.

Step Three:

Once we leave your home or veterinary clinic, we make sure that the cremation tag and identifying paperwork stays with your pet throughout the entire cremation process. All pets entering into our facility are logged into a book upon arrival.

Step Four:

Once the cremation process is complete, your pet’s cremains are packaged and placed into the urn of your choice with your pet’s name on it.

Step Five:

The cremation ID tag for your pet is mounted onto your pet’s urn.

Step Six:

A cremation certificate is prepared which bears the owner’s name, pet’s name, and date of cremation. Each cremation certificate is signed by the certified cremation technician who performed the cremation. 

Step Seven:

The cremation certificate, paperwork, and urn are all double checked to verify accuracy and to ensure that your pet was handled with dignity and compassion throughout the entire cremation process.